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Temporary Fault – Telenor Customers Could Not Make Calls

» Updated: 24 September 2024, 12:52

» Published: 23 September 2024

Temporary Fault – Telenor Customers Could Not Make Calls
Photo: Emilie Holtet

Telenor was affected by technical disruptions in both phone and broadband networks on Monday.

The cause was a fault in a database, according to Telenor.

"The disruption has now been rectified. It started getting better at 18:00 and then gradually better, and now everything looks good", writes press chief Boel Bengtsson in an email to TT.

The disruptions began at 16:00 and were rectified by 19:30. The technical problems meant, among other things, that Telenor's customers could not make calls and send SMS or contact 112 via the operator.

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By TTThis article has been altered and translated by Sweden Herald

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