The Parliamentary Ombudsman received 11,658 complaints last year, an increase of eleven percent compared to the previous year.
We see a fairly large increase that appears to be sustainable, says Chief Parliamentary Ombudsman Erik Nymansson, to Altinget.
The Prison and Probation Service accounted for 20 percent of the increase last year.
It's relatively simple math that the more inmates there are in our prisons, the more complaints we receive, says Nymansson.
Within the migration area, the number of complaints has increased even more, by 30 percent in 2024 compared to the previous year.
When there are many complaints, there is of course a risk that the space for taking own initiatives or conducting inspections decreases, says Erik Nymansson.
He believes that new supervisory authorities would be a way to meet the increasing influx.
We have a legal perspective on all issues. And supervision that lies with a regular supervisory authority often has a broader spectrum and has experts at its disposal. That's not really the case with us, he says.
That important authorities such as the Prison and Probation Service and the Police Authority lack the kind of supervision that exists, for example, in healthcare, social services, and schools, is something that has been noted and requested, among others by The Liberals. Even within the migration area, a regular control function is lacking.
The Parliamentary Ombudsman (JO) is an authority under the Riksdag that examines whether authorities comply with the laws and regulations that apply.
The Parliamentary Ombudsman receives reports from individuals who feel they have been treated incorrectly by an authority or an official at an authority. The Parliamentary Ombudsman can also take its own initiatives to conduct controls.
