From Start to Crash in Three Days

The Millennium was supposed to facilitate healthcare in Västra Götaland – but has now been put on ice for the time being. Here are the twists and turns surrounding the discredited journal system over the past week.

» Published: November 19 2024

From Start to Crash in Three Days
Photo: Björn Larsson Rosvall/TT

November 12:

The starting shot for Millennium in Västra Götaland. The first day, among other things, Södra Älvsborgs Hospital (Säs) in Borås received the new journal system.

The transition, which was also heavily criticized in advance, sparked strong reactions from healthcare staff already during the first hours.

But when the region held a press conference in the afternoon, the transition was described as smooth overall.

November 13:

The region apologized for the image presented at the press conference and also admitted that the system had been slower than expected after implementation.

At the same time, alarm reports continued to come in about, among other things, compromised patient safety, while the union demanded immediate action and warned about managers working two nights in a row and employees crying on their way to work or calling in sick.

November 14:

At lunchtime, hundreds of healthcare employees gathered to protest outside the entrance to Säs.

On the same day, it emerged that a healthcare center in Kinna had switched to paper and pen instead of working in the new journal system. Meanwhile, reports came in from the radiology department at Säs about serious deficiencies, such as the words "nothing" and "none" disappearing from radiology responses.

November 15:

The governing regional politicians called the regional director Håkan Sandahl to a crisis meeting and demanded an action plan after the problems. At lunchtime, the announcement came that the implementation of Millennium would be paused indefinitely.

During the day, the region also reported a so-called personal data incident – where a word had fallen out of a patient journal – to the Integrity Protection Authority. More deviations are expected to emerge.

November 19:

The regional board decided to appoint an external investigation into the problems related to the new journal system. A first analysis is to be presented on December 10.

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By TTThis article has been altered and translated by Sweden Herald

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