Konsumentverket

INF Recalls Four Bicycle Helmet Models Over Risk of Serious Head Injuries

The retailer INF is recalling several bicycle helmets and other head protection because of a “risk of serious head injuries,” the Swedish Consumer Agency said in a press release.

CCM Recalls Two Hockey Helmet Visors Over Risk of Cracking After Impact

CCM Hockey is recalling visors for its ice hockey helmets because they may crack, the Swedish Consumer Agency writes.

Norway’s Consumer Council Sues Nordea Over Unpaid Interest Compensation

Leos Lekland could face 1 million kronor fine over safety deficiencies at two facilities

Leos lekland could face a penalty of 1 million kronor (about $95,000), according to the Swedish Consumer Agency, which has submitted an application to the administrative court.

Authorities warn of injury risks with squishies

Squishies, soft squeeze toys, can cause injuries if they break, warns the Swedish Chemicals Agency and the Swedish Consumer Agency. Burns and corrosive injuries have been reported both in Sweden and abroad, according to the authorities.

Swedish food VAT cut fully passed on in lower prices, report says

The reduction in food VAT this spring had a full impact, in the form of lower food prices, according to a first interim report from the Swedish Consumer Agency and the National Institute of Economic Research.

Interest rate hikes could push up private car leasing costs

Interest in private leasing of passenger cars is rising sharply. At the same time, interest rate hikes from the Swedish Central Bank are now expected. The result could be a sharp rise in the cost of leasing a car.

Swedish retailers recall Babybay cots over fall and strangulation risk

Two Swedish retailers are recalling cots after an order from the Swedish Consumer Agency. Children are at risk of falling out or strangling, according to the agency.

Swedes Keep Booking Southern Europe Despite Wildfires

Interest in travel to Southern Europe does not seem to be decreasing despite the major fires in France and Spain. "Flight tickets to Bordeaux are still being booked for the coming days," writes Catharina Solli, press manager at the airline Norwegian.

Swedish Food Agency to investigate food fraud and false product claims

The Swedish Food Agency will examine how common so-called food fraud is - goods sold under false pretenses.

Government proposes fines for poor customer service

The government wants to be able to fine customer services that do not behave properly. Our goal is for consumers to experience contact with companies' customer services as much smoother than today, says Minister of Civil Service Erik Slottner (KD).

Petzl recalls ice axes over handle break risk and possible fatal falls

The company Petzl Nordic is recalling ice axes, which are used for climbing, among other things, because the handle can break, according to the Swedish Consumer Agency.

Classic World Busy Board Fire Truck toy recalled - risk of choking

A toy fire truck is being recalled because it contains small parts that could pose a choking hazard, the Swedish Consumer Agency said.

New cancel button to make it easier to undo online purchases

Did your online purchase not turn out as you hoped? A new requirement for a cancellation button should make things easier for consumers starting in a couple of weeks. However, there are still pitfalls.

Dancing and Singing Cactus toy recalled - choking hazard

More than 200 companies are recalling the "Dancing and Singing Cactus" toy, the Swedish Consumer Agency announced.

Fuel crisis stops flights - here's how to get compensation

Check your travel insurance. Make sure you have a financial buffer in case your flight home is cancelled. And if you are traveling on several flights, book a combined ticket, according to the Swedish Consumer Agency. Here are some tips if you are going to fly.

Influencers continue to violate advertising laws, Swedish Consumer Agency says

Despite scrutiny and constant criticism, many influencers continue engaging in hidden, illegal advertising, according to the Swedish Consumer Agency.

Three electricity companies convicted of misleading marketing by the Patent and Market Court

Three electricity companies have been convicted of misleading marketing by the Patent and Market Court.

Fuel crisis stops flights - here's how to get compensation

Check your insurance. Make sure you have a buffer in case your flight home is cancelled. And if you are taking multiple flights, book a combined ticket, the Swedish Consumer Agency advises. Here are some tips if you are going to fly.

Riksbank recommends adults keep 1,000 kronor in cash at home

The Swedish Central Bank's new recommendation is that each adult keep one thousand kronor in cash at home, citing "the deteriorating global situation." Almost six out of ten households need to replenish their "war chest" to reach this level.

No traces of secretly raised food prices ahead of VAT reduction

Food prices have not increased more than usual ahead of the halving of the food VAT to 6 percent in April, according to the government's Food Price Commission. "They know we have eyes on them," says Finance Minister Elisabeth Svantesson (M), referring to grocery stores.

Anger over advertising in TV4's ad-free subscription

Viewers who pay an extra 100 kronor per month for TV4's "ad-free" package will still see ads. The Swedish Consumer Agency has received 16 reports since January last year, SVT News Culture reports.

Cancels course to make money, gets no help from Swedish Consumer Agency

Anyone who regrets buying an online course aimed at making money will be left without help from the Swedish Consumer Agency, reports Dagens Nyheter.

Wrong or ugly Christmas gift? When you can return or exchange it

Ugly color, wrong size, or just not what you wanted? It's not certain that you'll be able to return your Christmas gift.