The Evening Post has spoken to 25 employees and former employees who are critical of the chain. They testify about toilet seats being washed in the dishwasher, food being warmed for hours, and rags for the tables in the restaurant and toilet being mixed. When the milkshake machine is cleaned, the contents are poured into trash cans and back into the machine again.
Henric Byström, communications manager at Max, takes the allegations seriously.
We will investigate whether it is even criminal. This is absolutely unacceptable, says Max communications manager Henric Byström to the newspaper.
Max called its staff to a crisis meeting during the day. All employees will now undergo mandatory digital training on hygiene and food safety.
The employees have signed a confidentiality agreement, which Annett Olofsson, union lawyer at LO-TCO Legal Protection, is critical of.
This could be interpreted as not being allowed to talk to anyone, not even at home with family, about how many hamburgers you've fried or that you've dropped fries on the floor. It's absurd, she says to the newspaper.
Byström means that the company has nothing to hide, and that he will review the agreement.