S-Lottery Excluded from Industry Organization

After the gaming scandal, the Social Democrats' lottery company Kombispel is now being excluded from the industry organization Kontakta. The aggressive way of selling lottery tickets contradicts the membership terms and values. We have high demands on our members, says chairperson Tina Wahlroth to TT.

» Updated: October 03 2024

» Published: September 18 2024

S-Lottery Excluded from Industry Organization
Photo: Claudio Bresciani/TT

Wahlroth notes that Kombispel has repeatedly received serious customer complaints and has changed subcontractors several times. Other clients, several telecom operators and electricity companies, who have hired the same subcontractor, telemarketing company Effective Communications, have not had any problems, according to her.

Effective Communications has many large clients who have never had problems with Effective. And then we must ask ourselves, what is it that Kombispel does that makes them constantly have problems with their subcontractors? says Tina Wahlroth.

And it's not possible to blame a subcontractor.

The responsibility is Kombispel's. It doesn't matter if you use a supplier or do it yourself, she says.

Can be contagious

Contact is a non-profit organization that represents companies in customer service and telesales on the Swedish market.

The fact that Effective Communications is not excluded from Contact is because the trade organization only has Swedish companies among its members.

The organization is worried that Kombispel's sales methods will contaminate the entire industry.

She has noted that Left Party leader Nooshi Dadgostar, in the wake of the S-lottery scandal, has proposed that telesales should be banned.

But it's not the channel, the phone that's the problem, it's the actor in the channel who acts deceitfully or incorrectly, says Wahlroth.

Kombispel's newly appointed CEO Jonas Nygren says in a comment to TT:

"It's natural not to be part of an interest organization for telemarketing, since Kombispel no longer works with telemarketing. But we can see that we have fewer complaints to the Consumer Agency than several of the companies that are still members."

The board must go

It was Dagens Nyheter that last week revealed that Kombispel had used aggressive sales of S-lotteries, which has resulted in many complaints to, among others, the Consumer Agency.

Since then, the Social Democrats have called for the board of Kombispel to resign and the CEO has been fired.

Tags

TTT
By TTThis article has been altered and translated by Sweden Herald

More news

Three Men Charged in Assault
1 MIN READ

Three Men Charged in Assault and Rape Case in Kristianstad

Sweden Proposes Stricter Housing Rules
3 MIN READ

Sweden Proposes Stricter Housing Rules for New Immigrants

Woman Prosecuted for Forcing Women
1 MIN READ

Woman Prosecuted for Forcing Women into Sex Work at Malmö Massage Parlor

Swedish Authorities to Probe Lexbase
1 MIN READ

Swedish Authorities to Probe Lexbase and Krimfup for GDPR Compliance

Swedish Police Arrest 15 in
2 MIN READ

Swedish Police Arrest 15 in Global Crackdown on Child Abuse Site

Father and Brother Sentenced in
3 MIN READ

Father and Brother Sentenced in Sweden for Honor Killing of 22-Year-Old

Current Laws Sufficient to Tackle
1 MIN READ

Current Laws Sufficient to Tackle Hunting Sabotage, Says Investigator

Social Democrats Push to End
2 MIN READ

Social Democrats Push to End Sick Pay Deduction in Sweden

Kristersson: Sweden Intensifies Efforts for
2 MIN READ

Kristersson: Sweden Intensifies Efforts for Journalist Detained in Turkey

Kristersson: EU Ready to Tackle
2 MIN READ

Kristersson: EU Ready to Tackle US Tariffs Together

Google to Slow Pixel Phone
2 MIN READ

Google to Slow Pixel Phone Charging for Better Battery Health

Teen Sentenced to Nearly 9
1 MIN READ

Teen Sentenced to Nearly 9 Years for Murder of 16-Year-Old in Stockholm

Suspected Sinkhole Disrupts Gothenburg Tram
1 MIN READ

Suspected Sinkhole Disrupts Gothenburg Tram Lines 4, 7, 9, and 11

Sweden Allocates 500 Million Kronor
2 MIN READ

Sweden Allocates 500 Million Kronor to Enhance Psychiatric Care

Postcode Lottery Halts Phone Sales
2 MIN READ

Postcode Lottery Halts Phone Sales After Aggressive Tactics Exposed

Sweden Faces Pension Debate as
2 MIN READ

Sweden Faces Pension Debate as Calls for Fee Hike Intensify

Boy Under 15 Arrested in
1 MIN READ

Boy Under 15 Arrested in Attempted Murder Case in Sweden

Report Highlights Workplace Vulnerability of
2 MIN READ

Report Highlights Workplace Vulnerability of Young Women in Sweden

Fasting Three Days a Week
3 MIN READ

Fasting Three Days a Week Yields Greater Weight Loss Than Calorie Cutting

Medicine Turns Human Blood Toxic
2 MIN READ

Medicine Turns Human Blood Toxic to Mosquitoes, Offering Malaria Hope

Explosion at Malmö Apartment Building
1 MIN READ

Explosion at Malmö Apartment Building Under Investigation

Two Seriously Injured in Ydre
1 MIN READ

Two Seriously Injured in Ydre Car Crash; Police Investigate Negligence

Suspicious Object in Malmö Deemed
1 MIN READ

Suspicious Object in Malmö Deemed Harmless by Police

Lena Nyberg Takes Helm of
1 MIN READ

Lena Nyberg Takes Helm of Sami Truth Commission

Tony's Chocolonely Recalls Chocolate Over
1 MIN READ

Tony's Chocolonely Recalls Chocolate Over Stone Contamination Risk

Sweden Expands Conscription Eligibility with
1 MIN READ

Sweden Expands Conscription Eligibility with Streamlined Process

Suspect Detained in Uddevalla Mosque
1 MIN READ

Suspect Detained in Uddevalla Mosque Fire Investigation

Critics Urge Sweden to Scrap
2 MIN READ

Critics Urge Sweden to Scrap Proposal on Lifestyle-Based Permit Revocation

Swedes Enjoy Longer Lives but
2 MIN READ

Swedes Enjoy Longer Lives but Face Growing Health Inequality

Stockholm Region's Journalist Register Sparks
2 MIN READ

Stockholm Region's Journalist Register Sparks Privacy Concerns

Woman Hospitalized After Attempted Murder
1 MIN READ

Woman Hospitalized After Attempted Murder in Örsundsbro, Suspect Arrested

Journalist Joakim Medin Declares from
2 MIN READ

Journalist Joakim Medin Declares from Turkish Prison: Journalism Is Not a Crime

Fredrick Federley Eyes Return to
1 MIN READ

Fredrick Federley Eyes Return to Center Party Politics in Sweden

Kristersson: Swedish Efforts Intensify for
1 MIN READ

Kristersson: Swedish Efforts Intensify for Journalist's Release in Turkey

Nina Larsson Steps In as
2 MIN READ

Nina Larsson Steps In as Sweden's New Gender Equality Minister

75-Year-Old Woman Arrested in Ale
1 MIN READ

75-Year-Old Woman Arrested in Ale for Suspected Murder of Elderly Man

New Blood Marker Tracks Alzheimer's
2 MIN READ

New Blood Marker Tracks Alzheimer's Progression, Aiding Drug Approval

Stefan Löfven Leaves Facebook Citing
1 MIN READ

Stefan Löfven Leaves Facebook Citing Concerns Over Democracy

Sweden to Announce New Minister
1 MIN READ

Sweden to Announce New Minister for Gender Equality and Labor Market

Region Skåne to Pay 80
1 MIN READ

Region Skåne to Pay 80 Million Kronor in Ambulance Dispute Settlement