Man received wrong advice from 1177 - died at home

A man in Dalarna died in his home, two days after receiving incorrect advice from 1177.

The man called in and reported that he had severe headache, neck pain, difficulty keeping his eyes open, and that he had vomited. He had also recently had an ear infection that he had not recovered from despite treatment, writes Eskilstuna-Kuriren.

But instead of advising the man to seek care, 1177 advised him to wait. Two days later, the man was found dead in his home due to a bacterial meningitis.

The incident has been reported by Region Sörmland to the Health and Social Care Inspectorate, Ivo, under the Lex Maria regulations. According to the report, the advice was incorrect since the man should have sought care urgently.