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Customer service agent jobs in Sweden

27 Customer service agent jobs ask for English right now, and the median pay is SEK 32,000 a month.

Customer service agent in Sweden

Customer service agents answer customers by phone, chat and email for shops, airlines, banks and tech companies. Many contact centres in Sweden serve the whole Nordic region or Europe, and ads often ask for English plus a Nordic or other European language. Shift work and evenings are common.

Updated November 2026

Key numbers

Jobs in English now
27
Current ads on Platsbanken that ask for English.
Median monthly salary
SEK 32,000
Most earn SEK 24,500 to SEK 44,600 (10th to 90th percentile), 2025. Source: Statistics Sweden (SCB)
Outlook
Fair chances
Applicants and jobs are roughly in balance. Source: Arbetsförmedlingen, Yrkesbarometern 2026-1

Customer service agent salary and what you take homeDo you need a work permit?

Where the jobs are

Salary by region

Median monthly salary before tax by region
RegionMedian a month
StockholmSEK 34,800
East Middle SwedenSEK 33,100
Småland and the islandsSEK 31,500
South SwedenSEK 34,200
West SwedenSEK 33,100
North Middle SwedenSEK 31,200
Middle NorrlandSEK 31,500
Upper NorrlandSEK 30,700

Before tax, 2025. Source: Statistics Sweden (SCB)

Employers with the most ads

Current ads

New Administration, finance and law jobs in your inbox, the day they are posted.

Related professions

Browse by city

Browse by field

Ads across Sweden by occupation field, out of 1,140.

Professions

Pay, demand and current ads for each profession.

Employers

The employers with the most jobs in English right now.

How to work in Sweden

Do I need a work permit to work in Sweden?

Citizens of EU and EEA countries and Switzerland do not: they can move and start work straight away. Everyone else needs a work permit before moving, based on a job offer: the employer starts the application with the Swedish Migration Agency and you complete it.

How much must a job pay for a work permit?

Since 1 June 2026 the salary must be at least 90% of the Swedish median salary at the time you apply: SEK 34,470 a month before tax, based on the median of SEK 38,300 that Statistics Sweden published in June 2026. The figure moves each June, some occupations are exempt down to 75%, and pay, insurance and terms must also match the collective agreement or what is normal in the trade.

Do I need to speak Swedish?

Not for every job. Many international employers, tech companies, universities and research labs work in English, and every ad on this page asks for English, either as a requirement or a merit. Many also ask for Swedish, and each card says which.

What is a personnummer and do I need one?

It is the Swedish personal identity number, used by banks, employers, healthcare and BankID. You get one from the Swedish Tax Agency, Skatteverket, when you register as moving to Sweden for a year or more; shorter stays get a coordination number instead.

How are salaries quoted in Sweden?

Usually as a monthly amount before tax, not a yearly one. Most people pay municipal income tax of roughly 29 to 35%, depending on where they live, and state income tax only on high incomes.

How much holiday do you get in Sweden?

The legal minimum is 25 days of paid holiday a year, and many collective agreements give more. Most people take three or four weeks in a row in the summer.

The rules change from year to year. Check the Swedish Migration Agency before you apply.

Source: Arbetsförmedlingen, Platsbanken (open data, CC0), and employers posting on Sweden Herald. Every ad asks for English, as a requirement or a merit, and links to where you apply.