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Cover image for Jacqueline Renee Rifkin

Jacqueline Renee Rifkin

Buggy video calls cause unexpected problems for job interviews, healthcare and parole decisions

Buggy video calls cause unexpected problems for job interviews, healthcare and parole decisions

6 hours ago

A frozen image, choppy audio, and other disturbances in video calls can be enough to change our perception of the person on the other end, a new study shows, which can affect everything from business and healthcare conversations to whether or not people are released from prison.