MS Exchange/M365 Technical Specialist

We are strengthening our IT Department and the IT Competence Section at Stockholm University. Would you like to be part of our successful team? Are you a committed IT technician with many years’ experience of products in the Productivity and Collaboration Tools product area? If so, you are sure to enjoy working with us.
More information about us is available at: IT Department.
Job responsibilities
The digital work and study environment is of great importance to the entire university, whether work or teaching takes place on campus or remotely. As a technical specialist, you will be part of Team Digital Collaboration, which is primarily responsible for providing, managing and developing products and services for email (Exchange), our core M365 offering and our e-meeting service (Zoom).
We are looking for someone who has built up their expertise over several years by working with the management, operation and development/implementation of new functionality, primarily for email services based on MS Exchange. A central part of the work is contributing to our continued transition towards a dedicated Exchange solution.
You will work on improvements and automation to help ensure efficient operation and management. Support in various forms is also part of the role, and you enjoy solving problems and incidents, large and small.
As part of our team, you will work with both on-premises and cloud-based solutions. You will also have the opportunity to contribute to our other product areas within the team, such as M365 and the e-meeting service.
Qualifications
We are looking for someone with
A university-level qualification in a relevant field, or work experience that the employer considers equivalent.
At least 5 years’ experience managing, operating, supporting and developing email solutions in MS Exchange.
A few years’ experience with Exchange Online/M365 hybrid configurations.
Good knowledge of Active Directory, Entra ID, DNS and certificate management.
Networking knowledge relating to routing SMTP traffic, including DKIM/DMARC/SPF.
A deep understanding of both on-premises and cloud-based email solutions.
Extensive experience using PowerShell for automation and administration.

Desirable
MS Exchange certification and other M365 certifications
Experience with Postfix server
Experience managing and supporting M365 products such as SharePoint, OneDrive, Teams and Exchange Online
Networking knowledge: TCP/IP, firewall rules, port openings.
Experience with agile methods/SCRUM/kanban
Experience in IT infrastructure operations/management in the public sector or higher education.

Personal qualities
As a person, it is important that you are a team player who takes considerable responsibility for your own work and that of the team. You have good problem-solving skills and are analytical and organised. Documenting your work comes naturally to you. You are security-conscious in your solutions and communicate easily, both verbally and in writing, in Swedish and English.
In this recruitment process, we place great emphasis on personal qualities.
About the position
This is a permanent, full-time position with a six-month probationary period. Stockholm University applies individual salary setting. Start date by agreement.
What we offer
With us, you will experience the dynamic interaction between higher education and research that makes Stockholm University an exciting and creative environment. You will work in an international environment and receive favourable employment terms. The university is located in the National City Park, with good connections to the city centre.
Stockholm University is committed to being a workplace free from discrimination, offering equal rights and opportunities for everyone.
Contact
For further information, contact Head of Group Liv Ando, liv.ando@su.se.
Application
Apply for the position through Stockholm University’s recruitment system. As an applicant, you are responsible for ensuring that your application is complete and reaches the university no later than the final application date.
Guidance for applicants is available on the website: applying for a position.
Stockholm University contributes to the development of a sustainable democratic society through knowledge, enlightenment and the search for truth.