Shop Assistant, Sales & Showroom

Shop Assistant at Table Love, showroom in Östermalm, Stockholm
Part-time | Kaptensgatan 19, Stockholm | Start: IMMEDIATELY, AT THE LATEST mid-November
(please do not apply if you cannot start within 14 days)
About Table Love
Table Love is a Swedish design brand creating exclusive table linens and accessories, with a focus on colour, pattern, quality and traditional craftsmanship.
Our collections include, among other things, hand-block-printed, embroidered, quilted and handwoven products. We design our own patterns and work on a long-term basis with selected craft workshops around the world. Our products are made in small runs, with great care given to materials and details.
Ahead of Christmas, we are opening our showroom in Östermalm to the public. We are now looking for a committed, service-minded and self-reliant shop assistant to help us create an inspiring shop environment and give our customers a personal and professional shopping experience.
About the role
As a shop assistant at Table Love, you will work with sales, customer service and the day-to-day running of our showroom.
You will be an important representative of our brand and will ensure that our customers feel welcome, receive personal advice and are inspired by our products.
The role is varied and combines sales with practical tasks such as product styling, stock management, packing orders and daily shop routines.
On some days, particularly Saturdays, you will work independently and be responsible for the showroom on your own.
Your main duties
Sales and customer service
Welcome customers and provide personal, professional and inspiring service.
Actively work with sales and up-selling.
Help customers combine products, colours and patterns, and offer advice on table settings.
Have good product knowledge of the range, materials, prices and care instructions.
Handle payments, returns and exchanges in accordance with company procedures.
Answer simple customer enquiries by email and telephone.

Showroom and product presentation
Ensure that the showroom is always clean, well organised and presentable.
Steam, iron, fold and arrange table linens.
Set tables, style and update product displays.
Replenish products and check price labels.
Keep shelves, tables, work surfaces and storage areas tidy.
Take the initiative to improve the shop’s presentation and customer experience.

Stock and order handling
Receive, unpack and check deliveries.
Organise and keep the stockroom tidy.
Replenish goods and check stock levels.
Use Shopify for stock management and stock adjustments.
Help with stocktakes.
Pick, pack and prepare orders from our online shop.
Wrap gifts and prepare gift packaging.

Daily routines and other duties
Open and close the showroom.
Operate the till system and card terminals, and complete end-of-day procedures.
Ensure that packaging materials and other shop supplies are available.
Take simple photos and short videos for our social media, particularly when styling the showroom on Saturdays.
Help with customer events and other sales activities.
Report customer issues, stock discrepancies and other matters to the person in charge.

Who are we looking for?
We are looking for someone with previous sales experience who has worked in a shop or showroom where customer contact, personal service and active selling were a natural part of the job.
We would like you to:
Have proven experience in retail sales and customer service.
Feel confident interacting with customers and enjoy actively selling.
Speak and understand English very well.
Be confident using computers and comfortable with till systems, card terminals and digital work tools.
Have experience with Shopify or similar sales and stock management systems.
Have a genuine interest in design, interiors, fashion, textiles and crafts.
Be meticulous, organised and have a good eye for detail.
Be positive, warm and professional in your interactions.
Be flexible, solution-oriented and good at working with others.

Experience with Shopify, product styling and gift wrapping is particularly advantageous.
Independence and initiative
Table Love is a small, entrepreneur-led company where all employees contribute to the day-to-day operations.
We are therefore looking for someone who is self-reliant, responsible and able to see what needs to be done without always being given detailed instructions.
During quieter periods in the showroom, you will be expected to take the initiative, for example by organising stock, steaming and folding products, replenishing goods, improving displays or helping with online orders.
We value a positive attitude and a willingness to help wherever needed.
The work is partly physical and involves standing for extended periods, packing and unpacking goods, and lifting and moving boxes.
Working hours and employment
This is a part-time position with the following regular working hours:
Thursdays and Fridays: 09.00–17.00
Saturdays: 11.00–17.00

Some flexibility to work extended hours when needed is desirable.
Employment period: From mid-November until 24 December, with the possibility of extra shifts during January.
Type of employment: Fixed-term part-time employment with hourly pay.
Workplace: Table Love, Kaptensgatan 19, Östermalm, Stockholm.
Application
Does this sound like something for you?
Send a short introduction about yourself together with your CV to hello@thetablelove.com.
Please tell us about your previous experience in sales and customer service, and why you would like to work at Table Love.
We are conducting interviews on an ongoing basis and would like you to send your application as soon as possible.
We look forward to hearing from you!
Table Love
www.thetablelove.com