Operations Coordinator

Smart Parkering Sverige AB currently handles parking enforcement, the operation and management of garages and parking facilities. We do this on behalf of property owners, housing associations and property management companies. We provide smart, tailor-made digital and environmentally friendly solutions, as well as the market’s most customer-friendly platform. We operate in several locations across the country, with our head office in Stockholm. With the environment and technology in focus, we are creating the parking of the future!

Would you like a key role where you can influence, coordinate and genuinely develop the business?

We are now looking for an Operations Coordinator who wants to help ensure that our assignments are planned, launched and carried out in a consistent, efficient and high-quality way. The role is central to the business and involves close collaboration with management as well as operations, business development, HR, customer service, finance and procurement.

As Operations Coordinator, you act as the link between our different functions and drive the work forward to ensure that the entire organisation is working towards the same goals. You will not have personnel responsibility, but you will have a broad mandate to monitor progress, coordinate, identify areas for improvement and set requirements to ensure quality, delivery and customer value.

Your responsibilities
In this role, you will, among other things:
Coordinate and monitor new assignments from contract to successful delivery.
Ensure that the relevant departments have the right conditions to deliver according to plan.
Identify risks, bottlenecks and deviations that could affect delivery or the customer experience.
Monitor that the business is conducted in accordance with contracts, internal guidelines and quality requirements.
Analyse the efficiency and delivery capacity of the business.
Initiate and drive improvement measures together with the relevant functions.
Monitor key performance indicators relating to quality, customer experience and delivery.
Report status, risks and suggestions for improvement to management and the managers responsible.
Contribute to projects, business development and improvement work.
Take part in the company’s systematic quality work and work with ISO-certified management systems.
Attend the management team’s quarterly meetings.

Who are you?
We believe you have experience in a role close to the business, where you have worked with coordination, monitoring and setting requirements across different functions. You are used to creating structure, moving issues forward and ensuring that decisions are put into practice.
To succeed in the role, we believe you:
Have experience working closely with operations, operational delivery, sales or business development.
Have a good understanding of contract monitoring, customer requirements and quality assurance.
Are analytical, structured and solution-oriented.
Have a strong business and customer focus.
Are communicative and confident in following up, challenging and driving improvements.
Enjoy collaborating across the organisation.
Are able to get things done through others, even without formal management responsibility.
Have a B driving licence (B-körkort).

Experience from the parking, service or security industry, as well as work with ISO-certified management systems, is an advantage.

We offer
With us, you will have a strategically important role with considerable opportunities to influence the development of the business. You will be part of an organisation where collaboration, quality and customer value are in focus, and where you will work closely with both management and operations to achieve tangible results.

Application
Does this sound like the next step for you? We look forward to receiving your application!
PLEASE NOTE! Applications are reviewed on an ongoing basis and the position may be filled before the application deadline.
Questions?
Contact the recruitment team via rekrytering@smartp.se
Applications are only accepted via the application form.