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VGR's journal system criticized: "Catastrophe"

Critical employees, an investigation at the Medical Products Agency – and an IT attack. On Tuesday, the criticized journal system Millennium was put into use. Some parts are going great. Other parts are going less well, says hospital director Joakim Höstner at a press conference.

» Updated: 12 November 2024, 15:05

» Published: 12 November 2024

VGR's journal system criticized: "Catastrophe"
Photo: Björn Larsson Rosvall/TT

Borås and Sjuhärad are first out when Millennium is now introduced in the Västra Götaland region. The purpose is, among other things, to facilitate the flow of information within healthcare and at 05.30, the shift to the new system began.

With this, patient information will follow the patient in a smooth way, says Joakim Höstner, hospital director at Södra Älvsborgs hospital (Säs).

At a press conference together with a number of other regional and healthcare top executives, Höstner describes the introduction of Millennium as overall smooth.

But from the healthcare staff, a different picture emerges.

"Catastrophe"

In local media, several testify to a slow and complicated system where very little works as it should. The press conference was interrupted by a dissatisfied employee at Säs.

It's a catastrophe. We have no good education. We have nothing. All my colleagues are just trying to survive, says the employee.

Millennium – which was purchased for billions – has been both debated and criticized.

According to Borås Tidning, the Swedish Association of Health Professionals' chief safety representative has reported VGR to the Work Environment Authority because the staff has not received sufficient training in the system.

Moreover, action plans for the risk assessments that have been made are lacking, according to the report.

IT attack on the region

The manufacturer Oracle has also had problems with registering the system with the Medical Products Agency, which has chosen to initiate a supervisory case, reports Dagens Nyheter.

At the same time, the Västra Götaland region's website temporarily crashed in the morning. The sites of the region's major hospitals were also down.

According to VGR, the crashed sites were due to an overload attack directed at the region's external web services.

Despite the criticism of Millennium, Joakim Höstner claims that they have taken the staff's concerns seriously.

We have had extensive dialogues with the staff. Will it be completely perfect? No, it will take some time. The current system is not perfect either, he says.

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By TTThis article has been altered and translated by Sweden Herald

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