Online doctors can increase profitability by shortening visits, as they are paid a flat rate when a patient who is not registered with them seeks care.
At Kry, a bonus system has been introduced for doctors in the digital service that rewards speed. Doctors are also ranked in groups according to how fast they are, Ekot's review found.
"A longer work day" allows a doctor to see 100 patients, according to two of about 20 anonymous doctors Ekot spoke to.
Kry's CEO Kalle Conneryd Lundgren does not believe that the system risks pressuring doctors to handle visits faster than they should. The system has a strong component of quality control, he told the radio.
We do not reward speed at the expense of quality.
