Comfort Hotel City has 91 rooms in different sizes, with access to a shared guest kitchen for guests who want to prepare their own meals. A breakfast buffet is served every morning. Coffee and other drinks are available to buy in the lounge. Reception is staffed 24 hours a day. Guests arriving by car can use parking in a garage next to the hotel.

The rooms are described as stylishly decorated and come in various sizes. The shared kitchen gives guests a place to prepare meals themselves, while the hotel provides a buffet breakfast each morning. Drinks, including coffee, can be purchased in the lounge. Reception remains staffed through the night as well as during the day. Parking is in an adjacent garage and is available for guests arriving by car. Comfort Hotel City is certified with the Nordic Swan Ecolabel, the official ecolabel of the Nordic countries. No prices are stated for rooms, breakfast, lounge drinks or parking.