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Ylva Lövqvist

Ylva Lövqvist

Electricity companies are breaking the law in phone sales, customers are warned
Business News

Electricity companies are breaking the law in phone sales, customers are warned

Many electricity customers are tricked into long-term electricity contracts without having signed a valid contract, according to Ylva Lövqvist at the Energy Market Agency. Regardless of how you sign a contract during a phone call, it is invalid as long as you do not confirm it in writing after the call, she tells TT
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