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Johan Parmler

Johan Parmler

Swedes Report Decreased Satisfaction with Banks This Year
Business News

Swedes Report Decreased Satisfaction with Banks This Year

Swedes' customer satisfaction with the banks has decreased over the past year, shows the Swedish Quality Index annual review.
Bottom grades for the banks' AI solutions
Business News

Bottom grades for the banks' AI solutions

Swedish banks' digital services with various forms of AI assistants are not a hit with customers. In this year's industry survey of the banking sector from the Swedish Quality Index (SKI), these solutions get a thumbs down
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