A person has received an SMS from someone who claims to be a company that rents out cars. It turns out to be a scammer instead.
Person has had a longer phone contact with the scammer who poses as someone who wants to help but the victim is instead tricked out of money - by signing in via bank ID.
A report of fraud will be written.
So you protect yourself against phone fraud, vishing
Put the receiver down. If someone calls you and you're unsure, you should end the call. This applies regardless of whether the person says they are a relative or someone from your bank, a company or an authority.
Do not log in. Never identify yourself with bank-id and never give out codes from your bank card or to your payment card if someone asks for it. Serious companies, organizations, and authorities never contact you and ask you to log in or provide personal information in that way.
Be sensible skeptical. The scammer can try to stress you by saying that you're about to lose money or that a relative has gotten into trouble. Don't trust the person who's calling even if they seem credible and have personal information about you.