I understand that it's because they were trying to find me, but it still felt terrible, the woman says to Helagotland, who were the first to report on the incident.
The woman pointed out the description to the person in charge of the restaurant, who apologized and offered the family's dinner for free. He also says that what happened was a "one-time incident", that was "completely wrong".
He explains to Helagotland that the restaurant, which had just opened, did not yet have table numbers and therefore needed to use other methods for the orders to be correct.