Ica Stores Face Card Payment Outage Across Sweden

Ica was hit by major technical problems that affected all stores in the country on Sunday. Card payments and self-scanning functionality were completely down.

» Published: May 18 2025 at 12:51

Ica Stores Face Card Payment Outage Across Sweden
Photo: Amir Nabizadeh/TT

The problems persisted for about an hour in the afternoon on Sunday. For half an hour, it was not possible to pay by card at all – in any of the food giant's stores. However, it was possible to pay with cash and in the stores.

There is no crime behind the disturbance that was resolved at 13.30, says Louise Wileen Bjarke, communications manager at Ica, to TT.

It had to do with our internal systems.

If Ica has lost any money due to the disturbance, she cannot answer, but notes that the customers were affected.

They have had to stand in line.

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By TTTranslated and adapted by Sweden Herald
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