OKQ8 customers charged twice after technical error, refunds promised

The company promises that the money will be returned soon.

Customers will not pay anything more than what they have purchased, says Jesper Ekström, communications officer at OKQ8.

This concerns approximately 155,000 transactions. According to Ekström, the incorrect payments are due to a technical error at the company's bank, Swedbank. It is unclear exactly when the refunds will arrive.

But as soon as possible, says Jesper Ekström.

It is unclear whether the problem will persist on Wednesday.