In an interview with Bloomberg, Klarna's CEO points out that the development of artificial intelligence will entail major changes, primarily on the labor market.
It is a major change and not just within the banking sector, but society as a whole, he says and continues:
Society must figure out what we are going to do. Admittedly, new jobs will be created, but in the short term, it does not help the person who works in Brussels with translations. He will not become a influencer on Youtube tomorrow.
Klarna has made significant investments in AI, among other things, and reduced the number of employees, from 7,400 to 3,000.