Increased Amount Limits for Complaints

The Government proposes increased amount limits to allow for a dispute to be tried in the National Board for Consumer Complaints (ARN).

For disputes concerning shoes and textiles, a 50 percent increase to 750 and 875 kronor, respectively, is proposed, according to a memorandum from the Ministry of Finance, which is now being circulated for comment.

For general disputes and other dispute areas, a 75 percent increase to 1,750 and 3,500 kronor, respectively, is proposed.

The purpose is to streamline ARN's operations.

The comments should be submitted by December 3, 2024.