The fire broke out in June on Öland. The woman in the house was newly operated on and could not get out. She spoke with the alarm center for 36 minutes, appealed for help and finally told how it started burning in her bed.
But despite the fact that personnel from the rescue service were on site for 20 minutes of the call, the commander could not take in the information that the woman was alive, the investigation shows.
The woman's relatives found out about the circumstances for the first time when the rescue service's report was made public, about two months after the woman was buried.
Her son says that he read about it in the newspaper, that it feels unreal and that the grieving process has been affected.
It brings it up a bit again, he says to the radio.
Rutger Ekbrand, rescue chief at the Southeast Rescue Service, understands that it feels dreadful and regrets that the relatives were not notified in advance.
It's a mistake from our side, completely clear. We have no routines for this type of situation, information to relatives and so on.
