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        <title><![CDATA[Sweden Herald - Allmänna reklamationsnämnden]]></title>
        <description><![CDATA[The latest Sweden Herald stories about Allmänna reklamationsnämnden, in English.]]></description>
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        <ttl>60</ttl>
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            <title><![CDATA[Interest rate hikes could push up private car leasing costs]]></title>
            <description><![CDATA[Interest in private leasing of passenger cars is rising sharply. At the same time, interest rate hikes from the Swedish Central Bank are now expected. The result could be a sharp rise in the cost of leasing a car.]]></description>
            <link>https://swedenherald.com/article/interest-rate-hikes-could-push-up-private-car-leasing-costs</link>
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            <category><![CDATA[Cars]]></category>
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            <pubDate>Sun, 30 Aug 2026 09:03:29 GMT</pubDate>
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            <title><![CDATA[Electricity companies are breaking the law in phone sales, customers are warned]]></title>
            <description><![CDATA[Many electricity customers are tricked into long-term electricity contracts without having signed a valid contract, according to Ylva Lövqvist at the Energy Market Agency. Regardless of how you sign a contract during a phone call, it is invalid as long as you do not confirm it in writing after the call, she tells TT.]]></description>
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            <pubDate>Mon, 17 Aug 2026 04:15:16 GMT</pubDate>
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            <title><![CDATA[Stricter drinking water limits spark warning over costly purification scams]]></title>
            <description><![CDATA[Stricter drinking water limits mean more people are now checking their water. But it is important not to buy expensive water purification unnecessarily.]]></description>
            <link>https://swedenherald.com/article/stricter-drinking-water-rules-drive-demand-for-tests-but-experts-warn-against-scams</link>
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            <pubDate>Thu, 02 Jul 2026 13:01:25 GMT</pubDate>
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            <title><![CDATA[Record number on the blacklist - airlines worst offenders]]></title>
            <description><![CDATA[Companies that do not comply with decisions by the Swedish National Board of Complaints are now more numerous than ever before, the newspaper Råd & Rön reports.]]></description>
            <link>https://swedenherald.com/article/record-number-on-the-blacklist-airlines-are-worst</link>
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            <pubDate>Thu, 26 Feb 2026 07:02:01 GMT</pubDate>
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            <title><![CDATA[50,000 leasing customers can get their money back]]></title>
            <description><![CDATA[Around 50,000 customers who leased a new car may have paid too much to the Norwegian bank DNB. The total amount involved is billions of kronor, according to the Consumer Ombudsman.]]></description>
            <link>https://swedenherald.com/article/50000-leasing-customers-can-get-their-money-back</link>
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            <pubDate>Wed, 03 Dec 2025 12:18:32 GMT</pubDate>
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            <title><![CDATA[Tips for Selling Gold: What to Consider Beforehand]]></title>
            <description><![CDATA[Read the contract terms carefully, check up on the company and read reviews from people who have previously sold gold to them. These are the main tips from the Consumer Agency's guide to those who want to sell their gold online or over the counter.]]></description>
            <link>https://swedenherald.com/article/tips-for-selling-gold-what-to-consider-beforehand</link>
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            <pubDate>Sat, 04 Oct 2025 05:51:58 GMT</pubDate>
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            <title><![CDATA[Record Number of Companies Ignoring Consumer Complaints Recommendations]]></title>
            <description><![CDATA[Companies that ignore recommendations from the National Board for Consumer Complaints (ARN), where dissatisfied consumers can turn, are more than ever, reports Råd&Ron. The airlines top the list.]]></description>
            <link>https://swedenherald.com/article/record-number-of-companies-ignoring-consumer-complaints-recommendations</link>
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            <pubDate>Wed, 27 Aug 2025 06:05:09 GMT</pubDate>
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            <title><![CDATA[Train Passengers May Get No Compensation for Delays Due to Weather]]></title>
            <description><![CDATA[Compensation for delay after the train chaos? Well, do not be so sure about it. The train companies can claim that the thunderstorm is not their fault.]]></description>
            <link>https://swedenherald.com/article/train-passengers-may-get-no-compensation-for-delays-due-to-weather</link>
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            <pubDate>Thu, 17 Jul 2025 12:33:03 GMT</pubDate>
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            <title><![CDATA[Skiers Urged to Challenge Skistar's Snow Guarantee After Easter Disappointment]]></title>
            <description><![CDATA[Try Skistar in the General Complaints Board. This is what consumer guide Maria Wiezell is urging disappointed skiers to do after the snowless Easter weekend. You shouldn't pay the full price, she says to SVT.]]></description>
            <link>https://swedenherald.com/article/skiers-urged-to-challenge-skistars-snow-guarantee-after-easter-disappointment</link>
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            <pubDate>Tue, 22 Apr 2025 08:16:12 GMT</pubDate>
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            <title><![CDATA[Sources: Shein's Profit Plummets]]></title>
            <link>https://swedenherald.com/article/sources-sheins-profit-plummets</link>
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            <pubDate>Mon, 24 Feb 2025 07:45:38 GMT</pubDate>
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            <title><![CDATA[Fashion Giant Tops Blacklist]]></title>
            <description><![CDATA[Over 300 companies have been put on Råd & Rön's blacklist – which is more companies than ever before.]]></description>
            <link>https://swedenherald.com/article/fashion-giant-tops-blacklist</link>
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            <pubDate>Thu, 20 Feb 2025 06:14:19 GMT</pubDate>
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            <title><![CDATA[The cars most consumers complain about]]></title>
            <description><![CDATA[Used cars top the consumers' list of what led to the most complaints last year, according to statistics from Sweden's Consumers.]]></description>
            <link>https://swedenherald.com/article/most-consumers-complain-about</link>
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            <category><![CDATA[Cars]]></category>
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            <pubDate>Mon, 13 Jan 2025 18:13:39 GMT</pubDate>
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            <title><![CDATA[Skistar cancelled season passes by mistake – reported]]></title>
            <description><![CDATA[Ski star sold lift tickets with a 90 percent discount. But then the ski resort giant cancelled the purchases with reference to a technical error. Now the company has been reported to the National Board for Consumer Complaints, ARN, reports SVT News.]]></description>
            <link>https://swedenherald.com/article/skistar-cancelled-season-passes-by-mistake-reported</link>
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            <pubDate>Fri, 20 Dec 2024 09:01:15 GMT</pubDate>
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            <title><![CDATA[Warning to Consumers: Avoid Tesla]]></title>
            <description><![CDATA[The electric car manufacturer Tesla has ended up on Råd & Rön's "black list" after refusing a customer a guarantee following damage to the car.]]></description>
            <link>https://swedenherald.com/article/warning-to-consumers-avoid-tesla</link>
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            <pubDate>Fri, 11 Oct 2024 06:10:49 GMT</pubDate>
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            <title><![CDATA[Nine-year-old spent thousands of kronor on Roblox]]></title>
            <description><![CDATA[Petra's nine-year-old daughter managed to buy virtual money on "Roblox" for 2,595 kronor. It's easy to get a little carried away. You think it's just pretend, says Petra.]]></description>
            <link>https://swedenherald.com/article/nineyearold-spent-thousands-of-kronor-on-roblox</link>
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            <pubDate>Thu, 12 Sep 2024 03:35:25 GMT</pubDate>
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            <title><![CDATA[Increased Amount Limits for Complaints]]></title>
            <link>https://swedenherald.com/article/increased-amount-limits-for-complaints</link>
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            <pubDate>Tue, 03 Sep 2024 11:02:18 GMT</pubDate>
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            <title><![CDATA[Record number of companies on the blacklist]]></title>
            <description><![CDATA[A record number of companies are on the newspaper Råd & Rön's blacklist. The motor industry and travel industry are overrepresented on the list.]]></description>
            <link>https://swedenherald.com/article/record-number-of-companies-on-the-blacklist</link>
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            <pubDate>Wed, 28 Aug 2024 07:08:15 GMT</pubDate>
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